Privacy Policy

I. Basic principle

MITSUI KNOWLEDGE INDUSTRY CO., LTD. recognizes the importance of protecting personal information and specific personal information as a member of the information service industry that handles a lot of information. In order to ensure the protection, we hereby establish our privacy policy as follows, and hereby declare to make our best efforts to handle, manage and maintain personal information and specific personal information appropriately.

II. Policy on the Protection of Personal Information

  • 1. We comply with all applicable laws, regulations and guidelines relevant to the protection of personal information, including, but not limited to, the Act on the Protection of Personal Information and JIS Q 15001.
  • 2. We collect your personal information by proper and fair means, and we properly use and provide your personal information only to the extent necessary to achieve the purpose of use indicated to you.
  • 3. We take appropriate measures to prevent unauthorized access to personal information, loss, destruction, falsification and leakage of personal information in accordance with our information security policy. If any of those events occurs, we promptly take all necessary measures to correct any of such events.
  • 4. We have established a contact point to receive your inquiries and complaints concerning our handling of your personal information, and we answer and/or take action to them appropriately and promptly.
  • 5. We establish and maintain a personal information protection management system properly and sustainably.

III. Policy on the Protection of Specific Personal Information

In addition to "II. Policy on the Protection of Personal Information, we comply with the Act on the Use of Numbers for Identifying Specific Individuals in Administrative Procedures (Number Act) and all relevant laws, regulations and guidelines related thereto to handle specific personal information properly. 

Enacted: April 1, 2007
Last revised: April 1, 2021
Kengo Asano
President and CEO
MITSUI KNOWLEDGE INDUSTRY CO., LTD.

 

 

Handling of personal information and specific personal information

Ⅰ. Handling of personal information

We recognize that personal information you provide such as your name, company name, telephone number, and e-mail address is data that should be handled with the utmost care, and we collect, store and use it under rigorous control.  

 

1. Purpose of use of personal information

The purposes of use of the personal information we retain are as follows.

(1) To carry out the following concerning our services provided
・ Providing and information on products and services
・ Information on various seminars and exhibitions, etc.
・ Conducting questionnaires such as customer satisfaction surveys
・ Business contact with business partners
・ Managing contract fulfillment with business partners
・ Responding to various inquiries
・ Improving our service quality and checking the content of calls on our call center
<Our services provided>
・ Investigation, research, consulting, planning, design, manufacturing, sales, operation and maintenance concerning various software, hardware and systems, etc. related to computers and information communication systems
・ Data center services, value-added communication services, etc.
・ Our call center business (MKI Customer Care Center)
(2) To provide employment information, contact and select to our applicants
(3) To conduct employment management of employees
(4) To manage shareholder information

 

  

2. Restrictions by purpose of use    

We use your personal information within the scope necessary to achieve the purpose of use specified at the time of collection. If we use your personal information beyond the scope necessary to achieve the specified purpose of use, we will obtain your consent in advance.

 

 

3. Safety management measures    

We take necessary and proper measures corresponding to the level of risk to prevent leakage, loss or damage of personal information.

 

 

4. Call recording    

Our call center (MKI Customer Care Center) may record the content of calls.

II. Handling of specific personal information

We recognize that the specific personal information including your personal number you provide is data that should be handled with the utmost care, and we collect, store and use it under rigorous control.

 

1. Purpose of use of specific personal information

We use specific personal information for the following purposes.

(1) Specific personal information of employee and their dependents
・ Creation of withholding slips, etc.
・ Various procedures in the field of social security
・ Implementation of other Process Related to an Individual Number stipulated by the Number Act
(2) Specific personal information of individual payees
・ Preparation of payment record
・ Implementation of other Process Related to an Individual Number stipulated by the Number Act

 

2. Restrictions by purpose of use

We use specific personal information within the scope necessary to achieve the purpose of use stipulated in the Number Act. Even with your consent of use, we will not use the specific personal information beyond the purpose of use.

 

3. Safety management measures

We take necessary and proper safety management measures to prevent leakage, loss or damage of specific personal information. The safety management measures for specific personal information shall be provided separately by the "Detailed Regulations for Management of Specific Personal Information".

 

4. Supervision of employees and contractors

We provide necessary and proper supervision to employees and contractors (including subcontractors) who handle specific personal information.

III. Personal information protection manager

Our personal information protection manager is as follows.
Makoto Imai
Director
MITSUI KNOWLEDGE INDUSTRY CO., LTD.

IV. Responding to requests for disclosure, complaints, etc.

If you have a request such as notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erase, suspension of provision to third parties, and complaints, please refer to "Consultation counter for complaints" or "Inquiry form of personal information and specific personal information” below.

  • A. Consultation counter for complaints.
  • General Affairs Office
    Group Human Resources and General Affairs Department
    Human Resources and General Affairs Administrative Unit
    MITSUI KNOWLEDGE INDUSTRY CO., LTD.
    Atago Green Hills MORI Tower
    2-5-1 Atago, Minato-ku, Tokyo 105-6215, Japan
    Phone: +81-3-6376-1018
  •  
  • B. Inquiry form of personal information and specific personal information
  • * The following matters based on requests for disclosure, etc. will be dealt with in accordance with our regulations.
    ・Identity verification or agent verification
    ・Required fees and payment methods for requests for disclosure, etc.

V. Accredited personal information protection organization, where to offer to resolve complaints

・Accredited personal information protection organization
Japan Institute for Promotion of Digital Economy and Community (JIPDEC)

・Request for resolution of complaints
Personal Information Protection Complaint Counseling Room

  • Japan Institute for Promotion of Digital Economy and Community
    Roppongi First Building
    1-9-9 Roppongi, Minato-ku, Tokyo 106-0032, Japan
    Phone: +81-3-5860-7565
    Toll free number: 0120-700-779
    (* Reception hours: Weekdays 9: 30-12: 00 13: 00-16: 30)

VI. About use of cookies

Certain services on this website use cookies in order to provide better service to customers by understanding and analysing the trend of content browsing .
In addition, the Company contracts Yahoo Japan Corporation, Google LLC, and other external organizations to post MKI’s advertisements on various websites across the Internet.
These organizations use cookies to distribute advertisements based on factors including a customer’s history of accessing this website.
If one does not wish to receive such advertisements, they may opt out of Yahoo or Google advertisements by accessing the opt out website for their advertisements to disable the usage of cookies.
(In addition, it is possible to disable the usage of cookies by other third-party advertisement distributors by accessing the opt out page of Network Advertising Initiative.)

Yahoo! JAPAN Opt Out Page
Google Privacy & Terms — Advertising

Users may disable cookies by adjusting the settings of their browser. The method of adjusting these settings varies by browser. Please refer to your browser’s help menu for more information.
If cookies are disabled, you may be unable to use inquiry forms and certain other features of this website .
Internet Explorer(Microsoft)
Firefox(mozilla)
Google Chrome
Safari(Apple)

If you do not agree to the use of cookies, the Company asks that you disable cookies in your browser (opt out of their use).
If one continues to use this website without disabling cookies, they will be judged as having consented to the use of cookies.
Cookies are a type of text data that is transmitted between users’ browsers and Internet servers to enable websites to recognize the browsers of specific visitors.
In addition, when customers apply seminars held by our company, your information and browsing history information may be recorded in association.
If one does not wish to link those information, please apply it from the following link.
Inquiries

Certain services on this website use cookies in order to provide better service to visitors (data analysis, advertisements, etc.). The Company asks that visitors to this website read Privacy Policy and, should they not agree to the use of cookies, disable cookies in their browser (opt out of their use). If one continues to use this website without disabling cookies, they will be judged as having consented to the use of cookies. Agree